Privacy Policy

Last update on 18/01/2023
Welcome to ASTROLABS
Our Company takes the privacy of its customers seriously. For this reason, we strictly follow the following protection policy, which ensures the high level of services offered and strictly complies with the current legislative framework.
By visiting our Website, you are aware of and accept the privacy policy that follows, and you undertake to make use of our Website and the web pages that make it up, as defined in the terms of this policy. In the event that you do not wish to be bound by the following policy, you may not access our Site and use our services.

The data of our company are as follows:
Distinctive Title : ASTROLABS
VAT : 801261170

For any clarification and information, the user/visitor can contact. 2310908060

2. Object
This policy sets out the terms and conditions, which are observed by our Company, for the protection of the privacy of the users of This policy includes the rules under which we proceed with any collection and processing of your personal data and ensure the confidentiality of this information.

Our Company reserves the right to modify and update this policy whenever it deems necessary, and any such changes shall take effect upon their public display on the website.
In the event that the use of any service of the Website is governed by more specific terms of use, such terms shall apply jointly with these terms. In case of conflict, the more specific terms of use of each service shall prevail.
In the event that any of these terms are deemed invalid, illegal or abusive for any reason, the other terms will remain valid and effective as such to the extent that they do not conflict with the intent expressed through this policy.

3. Definitions
For the purposes of this Regulation, the following definitions shall apply:
a) “Processing” – any operation or set of operations carried out by the Merchant, with or without the aid of automated methods, which applies to personal data, such as collection, recording, organisation, storage or retention, modification, extraction, use, transmission, dissemination or any other form of making available, alignment or combination, interconnection, blocking (blocking), erasure, destruction.
b) “Electronic Cookie” – a short text of software code, sent for storage by the Company’s web server on the user’s PC at each entry of the latter to the Website, for the purpose of selected recording of the user’s browsing history within It is among other things necessary as a mechanism for the technical execution of the “order bag” service.
c) “Website” – the website accessible through the domain name, including all of its web pages.
d) “Personal data” – any information referring to the web user(s) of the website.
e) “Consent” – a free, explicit and specific declaration of intent, expressed in a clear and informed manner, by which the user, after having been informed, accepts that the personal data concerning him/her may be subject to such processing.
f) “User” – the web user of the website, to whom the data refer and whose identity is known or can be verified, i.e. can be identified directly or indirectly.

4. Types of Data
When (a) entering and using the Website, (b) subscribing to the newsletter service, (c) creating a personal account, (d) communicating via the contact form:

a) Upon entry and use
Internet Protocol Address (IP Address).
Navigation data within the Website.
Service preference information.
Data on executed transactions.
b) When subscribing to the newsletter service

E-mail address
c) When creating a personal account

E-mail address.

d) When filling in the contact form

Last name

In the event that any user communicates with us by e-mail or other means, we will collect personal data related to such communications, under the terms and conditions of this document, in order to respond to the relevant requirements and requests and to improve our services offered.
The Company does not store personal data of its users – customers, related to the online payment of its products, such as credit card numbers and codes. Such data are collected and processed exclusively by and under the responsibility of the cooperating bank during the process of execution and completion of each sale using the redirect method, i.e. the method of transferring the user from the website to a website under the responsibility of the banking company in question.
Furthermore, our Company does not collect or gain access in any way to sensitive personal data of its users – customers. In the event that any User posts sensitive data on our Website, such sensitive data will be removed as soon as they come to our attention.

5. Purposes of Processing
Our Company collects and processes the personal data of its users – customers, mentioned above, for the following purposes:

Technical capability for the uninterrupted operation of the Website.
User-friendly and easy to use operation of the Website.
Improvement of the online experience when providing our services.
Fulfillment of the contractual obligations of our Company towards the Users of the Website.
Improving and updating our products and services to meet the needs of our customers as closely as possible.
To record consumer habits through the use of anonymous statistical data.
Sending informative electronic messages to the subscribers of the information service via electronic letters (newsletter).
Upon completion of the personal account creation process or the newsletter registration process or the online service ordering process, you agree to receive commercial communications, advertisements and/or content of a commercial nature or purpose regarding our or third party services.
Our Company collects and processes personal data of its users – customers exclusively and only for the aforementioned purposes and only to the extent absolutely necessary for the effective service of these purposes. These data are always relevant, appropriate and no more than required in view of the above purposes, and are accurate and, if necessary, are updated. Furthermore, such data shall be kept only for the period necessary to fulfil the purposes for which they were collected and processed and shall be deleted after that period.

6. Consent
Our Company processes personal data of the users of the Website:
a) either in cases where each user has consented, having been previously informed by this policy of the type of data, the purpose and scope of the processing, the recipients or categories of recipients.
b) or in cases where the processing is necessary for the execution of the particular order entrusted by the user to the Company.
Specifically, by entering the Website and by voluntarily providing your personal data during the process of subscribing to the newsletter service, creating an account and ordering products, as well as by any communication with us, you provide us with your consent to the collection and processing of such data under the terms and conditions set out herein.
Your consent to the collection and processing of some or all of your personal data may be withdrawn at any time by exercising your right of objection as provided for in this policy.

7. Cookies
Our Website is powered by electronic cookies. For more information please visit our relevant webpage on our use of cookieselectronic cookies.

8. Commercial Communications
When you create a personal account and when you provide your email address, you also give us your consent to receive emails from us for the purpose of advertising and direct promotion of our products/services.
In each such e-mail, our Company will clearly and distinctly communicate our identity to you and give you the opportunity to object and request, in an easy and free of charge way, the termination of the communication.

9. Privacy & Information Security
The processing of personal data by the Company is carried out in a manner that ensures its confidentiality. In particular, it is carried out exclusively and only by personnel of the Merchant appointed for this purpose, while all appropriate organisational and technical measures are taken to ensure the security of the data and to protect them from accidental or unlawful destruction, accidental loss, alteration, unauthorised dissemination or access and any other form of unlawful processing.

10. Transmission to third parties
Our Company does not in any way make the personal data of its users – customers or interconnection of its archive for financial or other consideration with any third private companies, natural or legal persons, public authorities or services or other organizations.
The Merchant may provide access or grant:

data relating to or necessary for the hosting of the website to the web hosting service provider with whom it has a contractual relationship.
data relating to or necessary for the support of the website to the company with which it has a contractual relationship for the provision of support services for the website.
data relating to or necessary for the promotion of ASTROLABS on social media
The processing of your personal data by the above-mentioned entities cooperating with us is carried out under our control and only on our instructions and is subject to the same privacy policy or a policy of at least the same level of protection.

11. File notification
For the lawful processing of the personal data of its users – customers, our Company may make a written notification to the Personal Data Protection Authority for the establishment and operation of a personal data file, which will be registered in the Register of Files and Processing, maintained by the said Authority. Any change in the processing will be notified by our Company in writing and without delay to the Authority, where required by law.

12. User Rights
Our Company takes all necessary steps both during the collection phase and at each subsequent phase of processing your personal data, so that you are fully able to exercise your legal rights, i.e. the rights of information, access and objection, as described below.
α) Thus, already at the collection stage, you are informed in an appropriate and clear manner by this privacy policy, which is located in a place immediately visible and accessible at any time on the main page of the Website, of at least the following information:

the identity of the Business,
the purposes of the processing,
the recipients of the data,
any third parties to whom the data are transmitted

b) Furthermore, you have the right to request and receive the following information from our Company within a reasonable time and in a clear and comprehensible manner:

All personal data concerning you and their origin.
The purposes of the processing, the recipients or categories of recipients.
The evolution of the processing for the period since your previous information or notification.
The logic of the automated processing.
c) Furthermore, you have the right to object in writing to our Company with a request for a specific action on your personal data, such as rectification, temporary non-use, blocking, non-transmission or deletion. If you request the deletion of your personal data, but the data whose deletion is requested is necessary for the performance of a contract concluded with you, our Company has the right to reject the relevant request with reasons and to inform you accordingly.

13. International Jurisdiction and Applicable Law
For the resolution of any dispute arising between our Company and our users – customers regarding this privacy policy and its subject matter, the courts of Athens are competent and the applicable law is the Greek law, without taking into account its conflict of law rules.
In the event that any provision of this policy is annulled by a court of competent jurisdiction as not being legal, valid and enforceable, that fact shall not affect the remainder of the provisions of this policy, which shall remain in full force and effect.